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  • Guide to collection of personal data

  • The personal information protection policy is a set of regulations regarding the purpose of collecting personal information and the security of such information in terms of policy and system. The goal of the policy is to guarantee the protection of customers’ basic privacy, freedom, and telecommunication and to prevent human rights violations caused by illegal eavesdropping or information leakage. The personal information protection policy is subject to change in accordance with changes in national laws and guidelines. We recommend that you check the content of these laws and guidelines regularly during your visit to this website.

    Anyone can contact us regarding a partnership regardless of their business relations with Dongsung Chemical or other partnerships. Please do not hesitate to ask any questions you may have regarding the product or technology.


    We promise to answer all of your questions as promptly and sincerely as possible.

    1. Personal information to be collected
    A. Donsung Chemical Co., Ltd. collects personal information, as follows, in order to answer customers’ questions and to provide necessary information. - Information collected: questions, titles, names, emails, mobile phone numbers, landline phone numbers, contents, attached files

    B. While providing service, the information indicated as follows can be automatically created and collected.
    - Service usage record (connection date and time), IP address


    2. Purpose of collecting and using personal information
    A. The purpose of collecting and using personal information is to allow VIXUM to offer customized service to its customers.

    B. It is to verify the identity of the customers in order to process the customers’ questions and requests.

    3. Storage and usage period of personal information
    As a rule, once the purpose of collecting and using personal information has been fulfilled, the data is immediately destroyed.
    However, some information is preserved for a specified period of time for the reasons stipulated below.

    Preservation of information in accordance with Dongsung Chemical’s company policy
    - Information preserved: questions, titles, names, emails, mobile phone numbers, landline phone numbers, contents, attached files
    - Reason for preservation: To prevent service mix-ups and to cooperate with police when dealing with illegal users.
    - Preservation period: Three years
    A minimum amount of essential data is collected in order to offer service to customers.
    Customer information shall not to be used for purposes other than specified above.
    Should there be any change in the scope, purpose, or usage of such information, prior consent of the customers shall first be obtained.

    Confirmation to allow usage of personal data